Privacy Policy

When you place an order with us, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private and keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you. We do not sell or purchase email addresses.

 

 

Cookies

Our website's tracking practices do include cookies to track a customer's movements on our website. This information may be used in our digital advertising efforts which may include social media platforms, Google advertising, and local advertising affiliates to better advertise to our customers.

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may set and use cookies to identify which pages are being used. This helps us analyze data about our web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Errors

Occasionally, we have typos on our website and newsletter, we are not held liable for any spelling or pricing errors on either platform. 

We reserve the right to cancel orders after they have been placed if a pricing error is discovered. 

rockbrookcamera.com reserves the right to change the website and this policy at any time.

Instagram Policy

When you use the hashtag #rockbrookcamera on Instagram, you are giving us permission to re-share your images on the Rockbrook Camera's Instagram feed and other social media sites. We may also share them in our newsletter and our live photo feed on our website. We will never use your images for advertising without written consent.

 

California Privacy Rights

Residents of California have additional data privacy rights under the California Consumer Privacy Act (CCPA) regarding collection of their personal information. These consumer, individual or user rights include:

The right to know which information about an individual is collected or sold, including:

- Types of personal information that have been collected or sold

- Types of sources whence their personal information has been collected
- How the collected information is used or being used
- Which categories of personal information are disclosed or sold to third parties
- Types of third parties to whom the individual’s personal information was disclosed or sold

The right to request notice of which specific personal information was collected about the individual over the preceding 12 months.

The right to request that personal information collected about them be deleted, excepting scenarios in which that personal information is necessary to perform specific business actions including but not limited to:

- Completing transactions
- Delivering services or goods requested by the individual
- Detecting and protecting the individual against security threats, or for prosecuting the parties responsible for such security threats
- Maintain compliance with specific legal obligations or rights

The right to opt out or not consent to the sale of the individual’s personal information. Contact Rockbrook Camera at rbcv@rockbrookcamera.com to opt out and revoke consent to have your personal information sold.

The right for an individual to not face discrimination for exercising their privacy rights under CCPA.

Contact us to exercise your rights to:

- Request to know which of your personal information has been collected
- Request deletion of personal information collected about you

To exercise these rights, please contact us at rbcv@rockbrookcamera.com 

We will return your correspondence within 45 days of receipt of your request. We may need to ask you questions or request information from you to verify your identity. If we need more than 45 days (up to one 90-day extension allowed by CCPA), we will let you know and provide our reason for delay.